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FirmOps by Inistate for accounting and audit firms

Documents in.
Hours logged.
Engagements on track.

Your team should be doing client work, not chasing paperwork. Client document collection, timesheets, and reviews run in one workflow, so partners can see where every engagement stands.

One workflow. A stronger firm.

Firm workspaceExample preview

YOUR ENGAGEMENTS, AT A GLANCE

A clearer week ahead.

JT
Active engagements32Across your clients
Awaiting documents07Know who to follow up
Timesheets to review04Ready for a reviewer
CLIENT / DOCUMENTSTATUS
Harbour Trading · FY2026 auditBank statements · due 30 Sep
Awaiting client
Lim & Co · Monthly bookkeepingPayroll summary · Sep 2026
Received
Northgate Holdings · Tax filingDirectors’ declaration · YA 2026
Approved
Less chasing. More client work.

A stronger firm starts with

Empowered associates Smoother processes Visible workloads Professional service

REAL CHALLENGES. A CLEARER WAY TO WORK.

Good client work takes focus.
Give your team less to chase.

A missing statement. A forgotten timesheet. A sign-off nobody can find. Bring the answers together before small gaps become a late filing.

02 / TIMESHEETS

“Where did the week go?”

Capture hours while the work is fresh.

Let your team log time against the client and the engagement as they work. Route each sheet for review, query what looks wrong, and pass approved hours on for billing.

Accurate hours. Cleaner billing.
03 / REVIEW & SIGN-OFF

“Who has reviewed this?”

Make every sign-off visible.

Set the review steps your firm follows. Keep the reviewer, the decision, and the date with the record, so a partner can see what was checked without asking around.

Clear accountability. Fewer surprises.
04 / ENGAGEMENT VISIBILITY

“Which clients are holding us up?”

See every engagement at a glance.

Bring requests, hours, and reviews into one view for each client. Spot what is overdue or stuck while there is still time to act.

Earlier warnings. Calmer deadlines.
05 / LESS ADMIN

“Which email was that in?”

Keep it all on one record.

Keep the request, the document, the questions, and the answers together. Your team works from the same history instead of searching inboxes and chat threads.

One history. Less searching.

ONE REQUEST. ONE CONNECTED WORKFLOW.

From “Please send us…”
to “Filed and reviewed.”

Connect the handoffs between your clients, your associates, and your partners. Adapt the steps to the way your firm works.

  1. 01

    Request

    Record the client, the document, the period, and the due date. Everyone can see what has been asked for.

  2. 02

    Receive & check

    Mark what has arrived and note what is still missing. Ask again from the same record.

  3. 03

    Review & approve

    Pass the document to a reviewer. Keep the decision and any questions with the request.

  4. 04

    File & move on

    Mark it filed against the client and the period. Pick up the next request with the history intact.

Every request has an owner. Every engagement has a next step.

The template you start from

Document Request

Pick Document Request when you create your workspace. It opens with these states and steps, plus 6 sample records, so you can walk a record through before your own work goes in. Change any of it as you go.

Fields

  • Client
  • Document Type
  • Period
  • Due Date
  • Document
  • Notes
  • Missing Items
See all templates
Document Request workflow Starts at Awaiting Client. From Awaiting Client, Mark Received moves it to Received. From Received, Approve moves it to Approved and Request Again moves it to Awaiting Client. From Approved, Mark Filed moves it to Filed. Mark ReceivedApproveRequest AgainMark Filed Awaiting ClientReceivedApprovedFiled

TIME IS PART OF THE SAME STORY

Hours that are ready
for the invoice.

Log time against the engagement as the work happens, have it reviewed, and hand approved hours to billing. The timesheet workflow runs in the same workspace as your document requests.

See the timesheet workflow
01

Log

Hours against the client, the engagement, and the task code, while the work is fresh.

02

Review

A reviewer approves the sheet or queries an entry. The question and the answer stay with it.

03

Bill

Approved hours are marked billed, with the record of who approved them.

BETTER FOR THE WHOLE FIRM

One shared view.
Everyone moving together.

Keep associates, managers, and partners connected, with the information each person needs to do their part.

See it for your firm
01

For associates

Know what each client still owes you, log your hours as you go, and spend less of the week writing follow-ups.

02

For managers & reviewers

See what is waiting for you, review with the full history, and send questions back on the same record.

03

For partners

See where every engagement stands, which clients are holding things up, and what has been signed off.

LET’S MAKE IT PRACTICAL

A few things you
may be wondering.

Can we use our own document checklists?

Yes. Set the document types, periods, and due dates your firm asks for, and add the fields you need. Bring a sample client checklist to the demo so we can walk through the setup.

How do clients send us their documents?

Many firms start by recording what arrives by email or chat against the request, so nothing is lost. During the demo we can review the ways clients can submit documents to you directly, and which would suit your clients.

Can document requests and timesheets live together?

Yes. They are separate workflows in the same workspace, so one client can carry both. Start with one and add the other when your team is ready.

Do we have to change everything at once?

Start with one workflow and a few clients. Get it working for them, then bring in more clients, your review steps, and the next process as you are ready.

Where can we read about security?

The Trust Center covers how Inistate handles security and your data. Bring your firm’s questions to the demo and we will go through them with you.

What should we bring to the demo?

Bring a typical engagement, a sample document checklist, and a timesheet with client details removed. We’ll use them to discuss the requests, reviews, and handoffs that matter to your firm.

FEWER REMINDERS. CLEANER FILES. A STRONGER FIRM.

Client work done right.
A firm that runs smoothly.

Help your team work with confidence.
Give every engagement a clear path to completion.

Book a demo Let’s walk through your firm’s workflow together.

BUILT ON INISTATE

FirmOps is Inistate,
set up for accounting and audit firms.

Inistate is an operational workflow platform for people, AI, and automation. FirmOps starts you with the Document Request template. Add the next process into the same system when you are ready.

Select a state, a step or a field to see how they connect.

States

Steps

    Information